Mercer Privacy Notice

Privacy Statement

Mercer LLC and its affiliates (the “Company”) believe strongly in protecting the privacy of Internet users who visit our website, located at (the “Site”).  This Privacy Statement is intended to inform you of the ways in which this Site collects personal information, the uses to which that information will be put, and the ways in which we will protect any personal information you choose to provide us.  Generally, personal information is information that can be used to identify you or your activities on the Site or information about you which you provide to us through services offered on the Site.

This Privacy Statement applies solely to data collected via the Site.  There may be additional personal (and other) information that we have or collect about you or your company pursuant to other relationships which is subject to other agreements and rules.

This notice applies across all online services we provided by The Talent Collaboratory FZ-LLC and its related organizations, including our role as an application service provider, any other web apps or services we may offer. GDPR compliant

What Data Do We Collect?

The information collected by the Company through the Site falls into two categories: (1) information voluntarily supplied by visitors to our Site and (2) information gathered via automated means as visitors navigate through our Site.

Information Voluntarily Provided by You:

In the course of using this Site, you may choose to provide us with information to help us serve your needs.  For example, you may provide us your e-mail address to request information, or you may send us your mailing address so we may send you the material you have requested.  You may also choose to apply for a job at the Company and submit a job application via our career site  Any personal information you send us will be used only for the purpose indicated on the careers site or in this Statement.

Information Collected by Automated Means:

To understand how we may use cookies on our Site, please see our Cookie Notice.

In addition, in the course of ensuring network security and consistent service for all users, the Company employs software programs to do such things as monitor network traffic, identify unauthorized access or access to nonpublic information, detect computer viruses and other software that might damage the Company’s computers or the network, and monitor and fine-tune the performance of the Company network and this Site.  In the course of such monitoring, these programs may detect additional information from your computer such as your IP address, addresses from network packets, and other technical information.  Any such information is used only for the purpose of maintaining the security and performance of the Company’s networks and computer systems.

How Do We Use the Data We Collect?

We will use the information provided by you in order to serve your needs.  This may include things such as sending you electronic or written materials or, for example, if you supply us with your telephone number, you may receive telephone contact from us in response to your request.  We work with our business partners to collect information about the use of the site.  Our business partners collect information such as how often users visit the site and what pages users visited prior to visiting the site.  We use this information to maintain and improve the site.

We may also use the information we collect and receive as otherwise described to you at the point of collection or pursuant to your consent.

Who Do We Share Your Data With?

We will not disclose, share, sell, or otherwise use your personal information without your consent, except to the extent required by law, in accordance with your instructions, or as identified in this Privacy Statement:

  • Affiliates: To enable them to provide services to you and to enable them to contact you regarding additional products and services that you have expressed an interest in.

  • Agents and Service Providers: We sometimes contract with other companies and individuals to perform functions or services for us or on our behalf, such as hosting this Site, sending e-mail messages, and making phone calls.  They may have access to personal information, such as addresses, needed to perform their functions, but are contractually restricted from using it for purposes other than providing services for the Company or on our behalf.

  • Business Transfers: As we continue to develop our business, we might sell or buy assets.  In such transactions, user information generally is one of the transferred business assets.  Also, if either the Company itself or any of the Company’s assets were acquired (including through bankruptcy proceedings), your personal information may be one of the transferred assets.

  • Legal Matters: The Company may preserve, and has the right to disclose any information about you or your use of this Site without your prior permission if the Company has a good faith belief that such action is necessary to: (a) protect and defend the rights, property, or safety of the Company or its affiliates, other users of this Site, or the public; (b) enforce the terms and conditions that apply to use of this Site; (c) respond to claims that any content violates the rights of third parties; (d) respond to claims of suspected or actual illegal activity; (e) respond to an audit or investigate a complaint or security threat; or (f) comply with applicable law, regulation, legal process, or governmental requests.

What Steps Do We Take to Protect Your Information?

This Site and all information that you submit through this Site is collected, stored, and processed in the United States within Company-controlled databases.  We restrict access to your personal information to those employees of ours, and our affiliates, and to those service providers who need to use it to provide this Site and our products or services.  We have implemented physical, administrative, and technical safeguards to protect your personal information from unauthorized access.  However, as effective as our security measures are, no security system is impenetrable.  We cannot guarantee the security of our systems, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

Some Other Matters

Accessing and Correcting Your Information

Keeping your information accurate and up-to-date is very important.  Inaccurate or incomplete information could impact our ability to deliver relevant services to you.  Please let us know about any changes that may be required to your personal information using the “contact us” feature of this website.

External Links:

This Site includes links to other sites that are operated by organizations other than the Company.  If you access another organization’s website using a link provided, the other organization may collect information from you.  The Company is not responsible for the content or privacy practices of linked websites or their use.  Once you have left this Site via such a link (you can tell where you are by checking the URL in the location bar on your browser), you should refer to those websites’ privacy policies, terms of use, and practices to determine how they will handle any information they collect from you.

Applicability of This Privacy Statement to International Users:

This Privacy Statement is provided in accordance with and subject to U.S. law.  If you access this Site from a location outside of the United States, you agree that you use of this Site is subject to the terms of this Privacy Statement and the Terms of Use and you recognize and accept that your personal information may be transferred to and processed in the U.S. and other countries that may not be deemed to provide the same level of data protection as your home country and that may have been deemed to have inadequate data privacy laws under the laws of your jurisdiction.  See also the Privacy Statement or Policy available on other Mercer sites, such as country specific sites like mercer.xx or special purposes sites such as, for information about privacy treatments for users of these sites.


This Site is not intended for children, and we do not knowingly collect, use or disclose information of children under the age of thirteen (13) without the consent of their parents or legal guardians.  In an instance where such information was collected, it would be purely accidental and unintentional.

Rights of Individuals in Certain US States:

Click here for our privacy notice regarding additional rights you may have in certain US states.

For Company Career Candidates

Please read our Candidate Privacy Statement posted on our careers websites, available at

Changes to Privacy Statement

The Privacy Statement is subject to change at any time.  It was last changed on December 7, 2022.  If we make changes to this Privacy Statement, we will updated the date it was last changed.  Any changes we make to this Privacy Statement become effective immediately when we post the revised Privacy Statement on this Site.  We recommend that you review this Privacy Statement regularly for changes.

Questions or Concerns?

If you have any questions, concerns, or complaints about this Privacy Statement, or our privacy practices in general, they should be directed to the Company at or by contacting the Company at:

Mercer LLC
1166 Avenue of Americas
New York, New York 10036

The websites and webpages under and our assessment and survey platform know as Lighthouse
under and and the services provided on these pages are being offered to you by:

Company Name: Mercer Talent Enterprise Holding Limited and Its Subsidiaries (jointly known as Mercer Talent Enterprise)
Board of Directors: David Jones, Radhika Punshi and Gauri Gupta
Registration Details: Abu Dhabi, UAE


Mercer Talent Enterprise and its subsidiaries respects your rights to privacy. We are committed to protecting your rights and to providing transparency in respect to our data management and security policies and procedures. This document sets forth how we will use your data and personal information provided to us directly by you, by your current employer, past employer, potential employer, educational institution, a governmental authority our strategic partners or any other organisation as part of our commitment to protecting and respecting your personal information.

We recommend that you read this Privacy Policy in full to ensure you are fully informed of your data privacy rights. If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Policy.

Data Collection

The data that we collect from you or receive about you may include personal information provided: 

The data and personal information received by Mercer Talent Enterprise may be shared directly by you (known as “Participant” or Participants), your current employer, your past employer, your potential employer, your educational institution, a governmental authority (all collectively known as “Client” or “Clients”), our strategic partners (known as “Partner” or “Partners”) or any other organisation (known as “Third Party” or “Third Parties”). In some cases, we may also receive payment data such as financial or credit card information if you buy our goods and services directly through our website or related platforms. 

Your “data” and “personal information” includes other similar terms under applicable privacy laws such as “personal data” and “personally identifiable information”. In general, “data” refers to your responses to the questionnaires, surveys and assessments that you respond to on the Lighthouse platform. Your “personal information” includes any information that identifies, relates to, describes, or is reasonably capable of being associated, linked or linkable with a particular individual, i.e. a Participant or Participants. 

It is assumed that in the case that your data is shared with us by our Clients, Partners or Third Parties, they have gained the necessary consent or are otherwise legally permitted or required to disclose your personal information to Mercer Talent Enterprise. Mercer Talent Enterprise is not liable for any personal Participant data shared with us that has not been directly collected by us on our website, on the Lighthouse platform or related portals. 

Mercer Talent Enterprise acts as Data Controllers with respect to personal information about you that we receive from you and / or from our Clients, Partners or Third Parties. We may also act as a Data Processor of your personal information in specific situations, in which case we will process personal information only under the instructions of our clients. In some cases, your current employer, your past employer, your potential employer, your educational institution, a governmental authority or a Partner or Third Party may also be Data Controller in which case you should contact them directly if you want to exercise a right over data for which they are Data Controller.

Further Details on Data Collection Through our Website

Mercer Talent Enterprise website ( may automatically collect the following information through the use of cookies and related tools and technologies.

Further Details on Data Collection Through Lighthouse 

The survey and assessment data collected on Lighthouse may be in various forms, including personal information such as your name, your email id, your photograph, your career background information, your experience and qualifications etc. as determined jointly by Mercer Talent Enterprise as well as our Clients or Partners. At times, you may need to share personal data which may be considered as sensitive. As an example, you may inform us about a health issue, special need or reasonable adjustments which may need to be made in order for you to complete the assessment.

Assessment Data

The assessment data collected on the Lighthouse platform includes your responses to various psychometric tests and other questionnaires, such as personality and strengths assessments, career assessments, cognitive ability tests, motives and values assessments, wellbeing surveys as well as observable competency data such as your responses to our assessment activities, such as case studies, role plays, situational judgement tests, video interviews etc. through our proprietary Talent Discovery Centers® (also known as assessment centres) or Talent Learning Centers® (also known as development centres). All of the assessment data collected on Lighthouse is ‘self-report’, i.e. based on your own responses to our questionnaires, tests and assessments. 

For our wellbeing projects, we may collect additional wellbeing data such as your sleep patterns, your levels of physical activity, your nutrition and other personal and / or sensitive data around your physical and mental health from yourselves or from our Clients, Partners and / or Third Parties, on behalf of our Clients or Partners. This data may be shared with our Clients, Partners or Third Parties as per stringent confidentiality guidelines, as per the agreed project requirements and as communicated to you prior to the start of the specific project. 

In some cases, we may ask you to enable your camera to capture images or videos of you for identification purposes for some of our assessments or when we conduct assessments for some clients such as video interviewing. These images or videos may be provided to clients requesting that you complete the assessment. In the event we request that you enable your camera during your participation in an assessment, this will be required for you to proceed.

360 and Multi-Rater Feedback Data

The 360 and multi-rater feedback data shared on the Lighthouse platform typically includes your responses to competency-based feedback, as well as responses from other raters or evaluators, such as peers, direct reports, line managers and other stakeholders.  

Organisational Survey Data 

This data includes your responses to organizational questionnaires and surveys such as employee engagement surveys, culture surveys, digital readiness surveys etc. These surveys are typically completed by you as well as by your colleagues and other employees and stakeholders within the organisation. 

Use of Data

Website Data 

Information received by Mercer Talent Enterprise on our website, our company social media pages as well as any related portals or platforms controlled or managed by Mercer Talent Enterprise may be used to:

Information received by Mercer Talent Enterprise on our assessment and survey platform, Lighthouse as well as any related portals or platforms controlled or managed by Mercer Talent Enterprise may be used as below.

Assessment Data

We will use your personal information, your assessment and results data, such as your personality test scores, your ability test scores, your Talent Discovery Centers® or your Talent Learning Center® feedback etc. as well as data provided by our Clients, Partners or Third Parties on their behalf.

Please note that the assessment and results data shared would typically not include your ‘raw’ data or ‘actual’ responses, but your ‘normed’ or ‘interpretative’ data which has been analysed, scored or interpreted by Mercer Talent Enterprise on the Lighthouse platform, any related portals or platforms controlled or managed by us, by third party test publishers, as well as by Mercer Talent Enterprise employees, affiliates and / or experts.

This is in order for your data to be represented and interpreted most accurately and objectively as per the Code of Good Practice for Psychological Testing of the British Psychological Society (BPS) as well as with Mercer Talent Enterprise’s Guidelines for the Ethical Use of Assessments.

Below are the ways in which your data may be used:

360 and Multi-Rater Feedback Data

Organisational Survey Data 

Other Purposes for Use of Data

Data Anonymity

We commit to retaining personal information, including assessment and results data, individual and organizational reports for 18 months, after which we remove all personal information from our database, unless different terms have been agreed with our Clients or Partners. 

Any research data retained thereafter (in order to produce statistics of the type described in our technical product manuals, e.g. psychometric norms and validity data no longer constitutes personal data as it is anonymised and aggregated on our systems prior to research use, at which point no individual is identified or identifiable from such data. We may also retain your personal information longer where necessary to commence or defend legal claims, and to comply with our regulatory obligations (including record retention obligations).

This also means, that we will not be able to provide any additional information about any of our Participants, whether as employees, potential employees, students or beneficiaries after 18 months. Any additional information, assessment and results data and reports requested about a Participant after 18 months will require the Participant to re-take the assessments.

If you are accessing our website, Lighthouse or any related platforms or portals from the EEA, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only where we have your consent to do so, or where we need the personal and / or sensitive information in order to meet our performance and / or contractual obligations to you, or from our Clients, Partners or Third Parties who ask us to process your personal data on their behalf because you are their employee, potential employee, student or a related beneficiary. 

Under EEA, UK and similar data protection laws, Mercer Talent Enterprise must have a legal basis to process your personal information. In most cases, the legal basis will be one of the following:

Mercer Talent Enterprise has achieved and adheres to the data protection quality standards as specified in the international standard ISO: ISO:27001 and complies with relevant best practice outlined in the General Data Protection Regulations (GDPR) of the European Union, amongst others. Please refer to this Privacy Policy, along with the policies and guidelines of your current employer, your past employer, your potential employer, your educational institution, governmental organisation or relevant country of residence standards for further information of your data rights and obligations and how to exercise them.

Mercer Talent Enterprise also complies with the Code of Good Practice for Psychological Testing of the British Psychological Society (BPS) as well as with our Guidelines for the Ethical Use of Assessments. This means that anyone at Mercer Talent Enterprise or acting on behalf of Mercer Talent Enterprise who analyses, interprets or makes decisions based on your assessment data is suitably trained to do so and has signed the relevant data protection clauses in their contract, consistent with this privacy policy. 

All our Clients, who may be your current employer, your past employer, your potential employer, your educational institution or governmental organisation, as well as our Partners and related affiliates must ensure all of their team members involved in the access, analysis, or interpretation of your assessment data, results and reports has been suitably trained and accredited at the appropriate level to do so.

Disclosure of Your Personal Information, Assessment and Results Data

In addition to disclosing your personal information, your assessment and results data in order to meet our performance and / or contractual obligations to our Clients, Partners or Third Parties, we may disclose your data for the below purposes on an exceptional basis. 

International Data Transfers

Due to the global nature of our business, we may need to appoint external parties to process data containing information about you on our behalf as a Data Processor, or store such information in, or transfer it to persons located in, countries outside of the European Economic Area (“EEA”). These countries may not have data protection laws equivalent to those which are in force in the EEA to protect your information. Where we transfer your information to such external data processors and/or third parties outside of the EEA and/or process your information outside the EEA, we shall try to ensure that they provide sufficient guarantees in respect of the technical and organizational security measures and take reasonable steps to ensure their compliance with those measures in order to ensure your information is adequately protected in accordance with applicable data protection laws. However, privacy laws in these countries may not provide protections equivalent to those of your country of residence. Your data may also be processed by employees, staff, partners or third parties operating outside EEA who may work for us, our partners or other affiliates. Mercer Talent Enterprise is not liable for any significant or serious breaches or violations directly or indirectly caused by external or third parties, which are outside the control of Mercer Talent Enterprise.  

Your Rights

We have listed the rights you have over your personal information and how you can use them below. Please note that your consent is given voluntarily by you and you may amend, change or withdraw such consent at any time.

Your rights are subject to exemptions in applicable law and will only apply to certain types of information or processing. Mercer Talent Enterprise shall not be responsible for or subject to any liability resulting from any change to your potential or continued employment status that may result from either your taking of the assessment(s) or your decision to withdraw your consent to the processing of the data you provide.

Your current employer, past employer, potential employer, your educational institution, a governmental authority may also be Data Controller in some cases, so you should contact them directly if you want to exercise a right over data for which they are Data Controller.

When Mercer Talent Enterprise is the Data Controller, your rights are as below: 

Please note that we may need to retain certain information for recordkeeping purposes and / or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.

To exercise your rights, please contact us using the contact information below. Please note that we may not always be able to fully address your request. As an example, if it impacts our legal, contractual or performance obligations, if it impacts the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.

You also have a right to make a complaint to a Supervisory Authority in your local country or jurisdiction.

Where your current employer, past employer, potential employer, your educational institution, a governmental authority or a Partner or Third Party is the Data Controller, you can contact the regulator in the location where they are based.

Payment Records

All credit/debit card details and personally identifiable financial information will not be stored, sold, shared, rented or leased to any Third Parties. Mercer Talent Enterprise will never pass your financial details to any third parties. Mercer Talent Enterprise takes appropriate steps to ensure data privacy and security including through the operation of a variety of hardware and software methodologies. However, we cannot guarantee the security of any financial information that is disclosed online through our website,, or any related platforms or portals. Mercer Talent Enterprise is not responsible for the privacy policies Third Party processors, portals or websites to which it links. If you provide any information to such Third Parties, such as payment gateways, different rules regarding the collection and use of your personal information may apply. You should contact these Third Parties directly if you have any questions about their use of the information that they collect.

Change to Data Privacy Policies and Our Terms and Conditions

Our Privacy Policy and all other related terms and conditions may be changed or updated occasionally to meet new requirements and standards of privacy and to reflect our terms and conditions of sale. Therefore, you are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day on which they are posted.

How to Contact Us

You may also contact us at regarding any questions or concerns about our use of your personal information and / or if you wish to find out more or exercise your data protection rights.

We respond to all requests we receive from individuals at the above address ( wishing to exercise their data protection rights in accordance with applicable data protection laws within 78 hours on working days.